MTN Provides poor customer service 🚮

I’ve had my account paid up about 2 years ago been calling and writing emails too MTN with no response till this day…account was handed over too VVM and Nimble group which have me listed negatively on ITC,been requesting for a paid up letter even had too resend POP dated 3 years ago but still nothing,I went too Sandton city only too be told,they can’t access any account on my name nor the paid up letter

You guys are frustrating me,why hand over an account paid up too 2 collectors,don’t you guys keep record and update your system…What the hell is wrong with you guys

YOU GUYS CAN DO BETTER 🚮