TB
Tshepiso B
1 reviews | Active since Nov 2011
25 Jan 2017, 10:43
MTN promotion
<p>Good day</p> <p> </p> <p>Please note that on 13 Janaury 2017, I upgraded my phone thinking that will receive promotion of 50GB and 10 000 minutes, still today have not seen that reflect on my balances, was promosed that it will repflect at 7 days, still waiting, called MTN but no helped provided Call number ********** <br />Ref no. ********** 15</p>
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MTN South Africa's replyOfficial
09 Feb 2017, 11:08Dear Tshepiso,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an enquiry has already been logged with regards to your provisioning enquiry, Ref # is REQ:***.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Thank you
Kind regards
MTNSA
Best regards,
MTN South Africa's reply09 Feb 2017, 11:08
Official
Dear Tshepiso,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that an enquiry has already been logged with regards to your provisioning enquiry, Ref # is REQ:***.
We sincerely hope that this is in order and hope that we are able to restore your faith in us.
Thank you
Kind regards
MTNSA
Best regards,