MTN produces bad service.

MTN customer care is the worst ever, they do not care about customer satisfaction or relevance on the business that a customer brings to their network. I have been attempting to do a sim swap for a contract number that was ****** and they are of no assistance whatsoever, they processes are not to help the customer at all and their staff is an absolute joke. Failed blacklisting my ****** phone at first, now m failing to perform a simple sim swap for over 7 days now. I can to do the running around and calling them which is my time and money with a request I believe that could have been resolve by now, their processes are definitely not of the best interest of the customer. What's upsetting again is that their agents are not following the same process at all. your service sucks.