MTN PROCESSED THE INCORRECT DEAL WHICH WE APP**** FOR

Good day , I hope someone can assist me as I am getting no where with mtn. I app**** for 2 new sim only contracts on the MTN black Friday specials. At the time of the application there was a problem on trans union which did not allow us to take out the contract. We fixed the issue with trans union and then re-app**** but advise the sales consultant to please send us all teh black Friday specials as my managers now wanted a device with teh sim cards and not just a sim only. We did a new letter head and sent to MTN to apply for us new contracts with sim and device on the black Friday specials. Sadly they processed our initial order for sims only and had it delivered to us when we requested to add a device to the contracts and we where told it is not possible. We want a device as well. We have not opened or used the simcards yet and don't plan to until MTN can add the devices we requested else we will cancel this deal and pay nothing as what was app**** for was not what we requested.

Please advise

my contact is ********** and cell is ********** 391