MTN problems (Chris)

First is that you do not get to speak to the correct person to sort out the MTN account, it play music for 25min then some tell you i will put you to the account department then you hold on till the line drops. I cancelled my one contract on the 20th of July 2022 and MTN still Charge me more then 3 time what i was paying for the contract that i have cancelled. Now for me to get that sorted out is a nightmare, my running contract was suspended, and i have paid my running contract. MTN call centre does not work surely because they are working from home. The way they are working is not help at all.