JC
Juan C
1 reviews | Active since Apr 2014
29 Aug 2016, 13:35
MTN problems
<p>hi there.</p> <p> </p> <p>I am looking for Alice van der Merwe to call me asap on ********** 535</p> <p> </p> <p>Regarding my Hellopeter post.</p> <p> </p> <p> </p> <p>C*I*P rep**** privately:</p> <p>Aug 25, 2016<br />3 days ago<br />Thank you for your post.</p> <p>We sincerely apologize for any inconvenience you may have experienced with our service.</p> <p>As per our online discussion the account will be credited for the outstanding balance of R 646.90, account details for account A ********** is on your ID details as per confirmation.</p> <p>Once the credit reflect the legal department will be requested to remove your name from the ITC list.</p> <p>This will take +-21 working days.</p> <p>We will be in touch with you again once finalized.</p> <p>Kind Regards,</p> <p>Alice van der Merwe</p> <p>REQ: ********** </p> <p> </p>
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Replies (5)
MTN South Africa's replyOfficial
01 Sept 2016, 09:44Thank you for your post.
I can confim the credit note does appear on your MTN account. I will inform Alice to contact you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Best regards,
MTN South Africa's reply01 Sept 2016, 09:44
Official
Thank you for your post.
I can confim the credit note does appear on your MTN account. I will inform Alice to contact you.
Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.
Regards
Thabelo
REQ: **********
Best regards,
JC
Juan C's updateReviewer Update
01 Sept 2016, 11:49Alice reply on my Hellopeter post that my account is R0.00.
can Alice please call me asap regarding my problem.
Tel: ********** 535
C*I*P rep**** privately:
Aug 29, 2016
2 days ago
Thank you for your post.
Just notification that the credit for R646.90 has been passed to the account and the account balance reflect now R0.00
Kind Regards,
Alice van der Merwe
REQ: **********
JC
Juan C's update01 Sept 2016, 11:49
Reviewer Update
Alice reply on my Hellopeter post that my account is R0.00.
can Alice please call me asap regarding my problem.
Tel: ********** 535
C*I*P rep**** privately:
Aug 29, 2016
2 days ago
Thank you for your post.
Just notification that the credit for R646.90 has been passed to the account and the account balance reflect now R0.00
Kind Regards,
Alice van der Merwe
REQ: **********
JC
Juan C's updateReviewer Update
05 Sept 2016, 13:50Hello Alice.
Please can you call me asap. Having a big problem. Please please can you call me asap!!!
********** 535
JC
Juan C's update05 Sept 2016, 13:50
Reviewer Update
Hello Alice.
Please can you call me asap. Having a big problem. Please please can you call me asap!!!
********** 535
JC
Juan C's updateReviewer Update
05 Sept 2016, 14:00Hello Alice van der Merwe.
Please can you call me asap. Having a big problem. VVM keeps on calling me and give me up for black listening.
They told me that the account is not been credited.
Please please can you call me asap!!!
********** 535
thanks
Juan
JC
Juan C's update05 Sept 2016, 14:00
Reviewer Update
Hello Alice van der Merwe.
Please can you call me asap. Having a big problem. VVM keeps on calling me and give me up for black listening.
They told me that the account is not been credited.
Please please can you call me asap!!!
********** 535
thanks
Juan
JC
Juan C's updateReviewer Update
07 Sept 2016, 12:45Thabelo Please can you get Alice to call me asap. I'm having problems with VVM ITC.
please I want Alice van der Merwe to call me asap.
My tell is ********** 535
JC
Juan C's update07 Sept 2016, 12:45
Reviewer Update
Thabelo Please can you get Alice to call me asap. I'm having problems with VVM ITC.
please I want Alice van der Merwe to call me asap.
My tell is ********** 535