MNPF
MANUEL N. PONTES FILHO

1 reviews | Active since Dec 2011

10 May 2022, 12:52

MTN Prepaid Not working Says "Not registered in Network"

MTN.

My MTN Prepaid# *** is Not working. Says "Not registered in Network". Called MTN support but they can not help! I added airtime via my banking account and accepted as usual. I had this SIM card inserted in a cellphone i used for business and had been on at all times. I used on the WhatsApp and it is working fine there but i can not make any calls using airtime.

I have used this number on my Business phone for all my social media for many years. I have tried to call it using another MTN phone and the call just cuts off which means the line was not given to someone else I Hope. I also did the Rica process long ago.

Please sort this out urgently and do not disappoint me.

0
Replies (3)
MNPF
MANUEL N. PONTES FILHO's update10 May 2022, 13:15
Reviewer Update
The numbers on my SIM card are: *** and P 17 18W13.1
MNPF
MANUEL N. PONTES FILHO's update10 May 2022, 13:16
Reviewer Update
The numbers on my SIM card are: ***and P 17 18W13.1
MNPF
MANUEL N. PONTES FILHO's update16 May 2022, 09:53
Reviewer Update
Dear MTN.
I checked my Sms or email inboxes and "I got hundreds of MTN adverti*****ts but i foun nothing about this servic interruption" which really disappointing me.

Again I use this number to my business social media and other areas for many years as you can see. We need MTN to sort this out urgently as it is not acceptable. This is taking over a week now and no support as promised...
Rgds.
Manuel N.