DM
Dihan M

1 reviews | Active since Mar 2014

18 Sept 2015, 14:02

MTN posted problem has been resolved,it HASN'T

Resolution posted on my below complaint is yet to take affect, credit of R67.25 shows. <br> <br> However no credit of the remaining R299.75 (R59.95 * 5) is reflecting. Everything on my account still indicates that I will CONTINUE to be billed the WRONG amount of R649 and not R589.<br> <br> Please rectify the problem and REFUND me as I'm being WRONGLY billed, this is not what I signed up for.<br> <br> http://hellopeter.com/mtn/complaints/upgrade-signed-for-r589-being-billed-r***

0
Replies (1)
MTN South Africa
MTN South Africa's reply20 Sept 2015, 20:29
Official
Hello Dihandem,

Thank you for your post

Apologies for the inconvenience experienced, please note that the matter has been escalated for investigation.please note 2 queries where logged with regards to your account to be rectified ref no:REQ:*** and REQ:***

warm regards
mike

Best regards,