Mtn post pay
<p>Hi good day</p> <p>I've got a contract with mtn and some one else has the same number. I need to upgrade next month and I'm not going to use a number that's not allocated to me. contract number is ********** 438. I would prefer that mtn use my prepaid number ********** 173. and need to do simply swap please. I'm not going to use a number witch other pal are going to fone me on. I'm not allowed a fone at work so please fone before 7 or after 5 during week days. this is nor acceptable . thanks </p>
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
04 Nov 2016, 15:57Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly visit your nearest MTN store and request for a Number Swap. You will be charged an amount of R250 for a Number swap, please make sure you have this amount and your ID book when you visit the store.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,
MTN South Africa's reply04 Nov 2016, 15:57
Official
Good Day,
Thank you for bringing this matter to our attention.
Please accept our sincere apologies for any inconvenience caused. Kindly visit your nearest MTN store and request for a Number Swap. You will be charged an amount of R250 for a Number swap, please make sure you have this amount and your ID book when you visit the store.
Rest assured that it is not our intention to displease you and we look forward to continue improving on our service delivery to you.
Kind Regards
Itumeleng
REQ:***
Best regards,