1 reviews | Active since May 2017
<p>I am extremely dissapointed with MTN , i was a loyal MTN customer since 2009 and my contracts were always over R1500 per month, after a series of bad service , eg when i was billed R 10,000 for data i didnt use, and when it took more than 6 months to get my phone from repairs, when my contract came up for renewal in October 2016, i decided to change service providers and i wanted to keep my number. I went to MTN the Grove mall in Pretoria and was told that for my number to be changed i must be on prepaid , so after the expiry of the contract i converted to prep[aid for a month as i was waiting for the phone that i wanted from the other service provider.</p> <p>So i was not owing MTN as i converted to prepaid. i then went to my new service provider and they requested what they call porting of a number which is keeping my old number and this was successful since i did not owe MTN and they switched my number.</p> <p>To my horror and shock, three months ago i started receiving emails from debt collectors claiming they are acting on behalf of MTN . Two different companies have contacted me purpoting to be acting on behalf of MTN,</p> <p>The companies are NORTON-LAMBRIANOS (S.A.) INC<br />Tel: ********** 628 and Shapiro Shaik Defries and Assocites ********** or email ********** <p> </p> <p>I have gone to MTN Menlyn and they sad they were going to advise the legal department to correct this mistake.</p> <p>Up to now i am being harrassed by these so called debt collectors and no one is responding to me at MTN . I have even told the so called Debt collectors about this and still they harrass me.</p> <p> </p> <p>They are also giving me accounts to pay to and not an MTN account which i find strange. Also how can MTN appoint two debt collectors for the same amount of just under R3,000.</p> <p>Please help me as thse people are harrssinhg me with their emails and calls. </p>
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with your ID number so that we may investigate further.
Kind regards,
Ishie.
Best regards,
Good day,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly provide us with your ID number so that we may investigate further.
Kind regards,
Ishie.
Best regards,
My ID Number is ********** 423088
My ID Number is ********** 423088
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