1 reviews | Active since Feb 2015
MTN porting lost my number forever.
Tried to port from cell c to mtn. Followed the procedure exactly as prescribed by mtn.<br> <br> So my cell c stops working and i put my new mtn sim that is already ricad and guess what ? The mtn sim does not connect to the network and i get the message that my new sim is rica barred.<br> <br> Went on the mtn website to check the online rica verification and it shows my new mtn sim is ricad. Go back to the store and they tell me the new mtn sim is ricad and theres nothing they can do to help me.<br> <br> So now i have lost my old cell number completly forever. I cannot repeat the process because mtn already disconected my cell c sim. I use my cellphone for my business and now have to use a different sim with a new number and my customers cannot reach me due to the INCOMPETENCE OF MTN.<br> <br> This is the worst service i have ever recieved from any of the service providers.<br> <br> I WANT MY OLD CELL NUMBER BACK AND MTN BETTER FIX THIS QUICK.<br> <br> NO MORE EXCUSES MTN ,PLEASE FIX THIS OR LOOSE ANOTHER CUSTOMER WITH YOUR PATHETIC SERVICE.<br> <br> Please wake up and start doing what you promise your customers.<br> <br> <br> <br> <br>
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the number has been ported and ricard.
Best regards
Mantoa
REQ:***
Thank you for bringing this to our attention.
I am terribly sorry for the inconveniences experienced as a result this. I completely understand the frustration it causes. According to our records the number has been ported and ricard.
Best regards
Mantoa
REQ:***
