1 reviews | Active since Mar 2019
MTN POOR,THE PITS SERVICE VERY inadequate customer service..Highly disappointed and furious..bad service
I app**** for data contract at MTN SA in May 2023(sim) for R169 the data never worked..I called numerous times to get that that sorted..MTN STORE AND THE 135 agents are not helpful ..never forget a bad service received from Minenhle ntombela (Jabulani mall) who did not come with a solution to sort my issue and was too rude…funny that I got charged double the amount on my first debit order (R346+) did they bother to explain why ? NO … I’m so tired with their service and regret taking up this with MTN …I gave them the whole June month to see if it will work ..nothing ! Going to the store they say I can only cancel if am deceased how? How? If I am not getting the service ? This July I decided to reverse the debit order because their stuff is not helpful and failed at customer DISMALLY! Why must I pay for something that I dont have really guys.
MTN dissatisfied me am not even interested in any of their products…Don’t ever try to bid your myself with them …now they say I’m owing R540 something…What is it for MTN? Why am I owing you? This company really takes advantage of people and I only needed the internet for work purposes….Thank you MTN FOR THE PETHETIC,terrible service…your retention team they drop calls on me while am still calm and sweet on consulting on this matter…I will take it up even if I need to go to social media…your service when we have issues is terrible but when you market your products you promise heaven to us…
