MTN Poor Systems and Service

MTN has the most *********** staff and systems which are not accurate.

I went to MTN branch-Pavilion last week to add an additional line to my contract. The sales assistant told me he will call me within 24-48 hours to let me know the autcome of adding an additional line. One week later, No call.

When I went to the store yesterday the sales assistant told me the contract was declined as I just took out a contract with mtn. Which is incorrect. I have had an MTN contract for 3 years now and only did an upgrade last year.

This is really poor service and customer satisfaction from MTN. Really dissatisfied, Will consider leaving the Network of this problem can't be resolved due to incorrect information.