NA
Nellie A
1 reviews | Active since Apr 2013
13 Jan 2020, 09:36
MTN POOR SERVIVE
I must congratulate MTN on poor service, The telephone lines are a always busy.
the debit orders do not go off and then the cut off the telephones on a weekend. Why do I not have this problem with VODACOM/
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Replies (1)
MTN South Africa's replyOfficial
13 Jan 2020, 15:24Good day Nellie
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
The payment was updated lines are reconnected and also legal status removed. Account is up to date.
Please note the account is on cash payment and the invoice date is the 16th , you have 21days to make a payment from the 16th of the finalized invoice month to the 7th of the next month.
Kind Regards,
Zamokuhle Ngubane
MTN
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
The payment was updated lines are reconnected and also legal status removed. Account is up to date.
Please note the account is on cash payment and the invoice date is the 16th , you have 21days to make a payment from the 16th of the finalized invoice month to the 7th of the next month.
Kind Regards,
Zamokuhle Ngubane
MTN
Best regards,
MTN South Africa's reply13 Jan 2020, 15:24
Official
Good day Nellie
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
The payment was updated lines are reconnected and also legal status removed. Account is up to date.
Please note the account is on cash payment and the invoice date is the 16th , you have 21days to make a payment from the 16th of the finalized invoice month to the 7th of the next month.
Kind Regards,
Zamokuhle Ngubane
MTN
Thank you for taking time to raise your concerns with MTN.
Kindly accept our apologies for any inconvenience caused.
The payment was updated lines are reconnected and also legal status removed. Account is up to date.
Please note the account is on cash payment and the invoice date is the 16th , you have 21days to make a payment from the 16th of the finalized invoice month to the 7th of the next month.
Kind Regards,
Zamokuhle Ngubane
MTN
Best regards,