MB
MissBossy B

1 reviews | Active since Jun 2013

08 Jul 2022, 22:07

mtn POOR SERVICE, WORST NETWORK, NON EXISTENT CUSTOMER CARE CENTRE.

I am totally and utterly disgusted at mtn not replying to the reviews. It just shows me the level of respect they have for consumers. They know the consumer remarks can not be disputed with regard to POOR SERVICE, WORST NETWORK, NON EXISTENT CUSTOMER CARE CENTRE. I am duly paying my account every month and have disputed the mtn coverage endlessly, since the beginning of my contract. Worst of all I have backup power supply during loadsheding but my ISP network is off and when it does go on we are on a constant speed of 0.72kbps. I do not want to know there towers are not being maintained as per voice recording "backup batteries might to fully charge and might have network problems" not my problem. Mtn provides a service, I am paying and expect 100% service and not the slap dash that they provide. They simple wipe the backsides on consumers. I am not going to leave the matter until I am satisfied. I will post this message every day as well as post it on every and all social media platforms (ITC for businesses)and within 14 days if no joy is received I will contact *** and ***

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