Mtn poor service staff not inclined with mtn packages and providing incorrect banking details

Mtn service is not acceptable. I have made payment to mtn Banking details were provided by mtn consultant only to find out the incorrect details were given.they refuse to re fund my funds neither are they willing to re connect my services.numerous calls and email sent out.payment was made on 6th November to date nothing has been done to rectify this.maud shabalala from mtn has been trying to assist me but still I am going in circles.i have attempted to get in touch with customer care still nothing has been done seems like this is false advertising and I would like to report them for flare advertising