MTN_POOR SERVICE SINCE MAY 2015

Once again we have experienced poor service from MTN. I have received a message informing me that my contract has been migrated to pre paid. This was never requested or approved by myself.<br> MTN cannot get the billing correct. As a loyal Nashua customer for some ten years it was always a pleasure, but not with MTN. I am afraid to use the 808 number as I fear that the agent will load something else onto my profile. Why don't you release me from the three lines I have with MTN so that I may take a contract with Vodacom or 8TA as I am a cardiac patient and do not need this stress due to MTN's inaccuracies. What about the airtime and data we have accumulated? Will MTN just zero this due to \breakdown in service"? I have requested that debit orders be cancelled as I will pay via EFT thus avoiding all your ******* overcharges as all my lines have limits set on them. You could not get this correct. I simply do not want to be a MTN client and I should not be held responsible due to your lack of service.<br> """