FA
Fathima A

1 reviews | Active since Sept 2023

02 Sept 2023, 21:40

MTN Poor service provider

MTN has debited my account three months in a row for the amount of R8000 when the original amount should be R1183 for my contracts.

They have not resolved my issue to date.

I have placed a limit on my usage at the beginning of my contract so that I do not end up with a surprise bill.

Really disappointed as I have been a loyal MTN customer for more than 19 years.

We also have Netwrok issues.

It is with great sadness and disappointment that I have to write a complaint about a network provider whom I've been a loyal customer to for many many years.

I am being debited of this huge amount for the last three months hence leaving my bank account in a minus amount.

I do not have that amount of money and will not pay for a mistake MTN made.

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