MTN Poor Service & not billing in line with contract

MTN service very poor and believe amongst the worst compared to other service provider.

I have taken a split billing with MTN Business where my company pay a fixed amount and I pay the balance. MTN have been invoicing wrongly monthly since inception.

I logged my complain in November 2023 to ask them to rectify. Inspite several follow up MTN continue to debit wrong amount in November, December 2023 and now January 2024.

I keep promised that they will refund and issue is resolved but in reality nothing is resolved and refund still outstanding

Think careful before contracting with MTN if you don’t want headache.