CO
Chris O

1 reviews | Active since Jun 2018

12 Jun 2018, 17:48

MTN poor service delivery!!

I logged call with MTN on Sunday - Ref. As follow::: Dear Customer, Your query has been escalated with reference number 1- ********** 5718. Thank you for using MTN. Have a Yello day Nobody phones me and today they close the call - Now thats client focussed ::: Dear Customer, Your query has been resolved with reference number 1- ********** 5718. Kindly contact MTN within 48 hours if the problem still persists. And you still have the cheak to say i must dial again .... almost as bad as how you resolve Vuclip subscription fees - POOR service delivery- i cant actually complain because there is none.

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Chris O's update15 Jun 2018, 14:39
Reviewer Update
My request to MTN is clear - as per my call i logged - remove all subscription services and you not allowed to add any - if its still on my account you responsible because only You - MTN can add it to my account No subscription allowed on my account