MP
Maudene P

1 reviews | Active since Feb 2016

31 Jan 2017, 18:48

MTN-Poor service delivery

<p>We upgraded from my old cellular package to a new one during December 2016 and until today after a personal visit and telephonic enquiry to the Woodlands branch to correct the situation the upgrade has still not been processed. </p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply06 Feb 2017, 22:12
Official

Thank you for your post

We apologize for the delayed response and for any inconvenience incurred.

Please be advised that the matter has been escalated to the relevant functional unit for further assistance.

Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards
Siphumezo
REQ:***

Best regards,