MTN poor service and no follow up

<p>I have recently tried cancelling a contract with MTN with no success. When I was attended (after posting a review here) I was assured that the contract was cancelled and that the debt order will be stopped from their side.</p> <p>Firstly I was given no written communication to say that the contract had been cancelled</p> <p>secondly the debit order went off anyways.</p> <p>I am now frustrated because I have no contact number to follow up with the person I had spoken to and if I do try contacting their call centres I will be put on hold for rediculous amounts of time. Something needs to be done about this horrific customer service.</p>