1 reviews | Active since Nov 2016
<p>We bought a mtn wifi with monthly data in February 2016. Since then we have been paying R 618.00 per month for 8gb daytime and 8gb night time. In October unfortunately the debit order was returned unpaid due to the fact that we moved busines and home. We did phone and arrange for the payment a day or two afterwards. But then all of a sudden our data ran out. We used all our data in the space of 14 days. And we never used to do so in 9 months. We made numerous phone calls to the ****omer services ( wich should be renamed customer non-services ) to try and get the issue resolved. Here are some of the reference numbers that we got: ********** 94, ********** 17, ********** 60, SMC/ ********** 1343, REQ ********** . Our number is ********** . We evetually had to increase our limit to R 1 500.00 in order to continue our business. The R 861.00 we increased our limit to ran out in 11 hours! This is absolutely redicilous and ludicrous. We tried to get them to show us the IP adresses that used all the data, but to no avail. Please help hellopeter...</p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant department dealing with these matters to investigate and advise accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant department dealing with these matters to investigate and advise accordingly.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you.
Kind Regards
Siphumezo
REQ:***
Best regards,
© Copyright 2026 hellopeter.com and its affiliates. All rights reserved.