DS
Dave S

1 reviews | Active since Dec 2019

11 Nov 2020, 14:24

MTN poor service

MTN call center is purely a waste of time. After applying for a new contract and hearing nothing from MTN I tried calling their call center. You get passed on from from pillar to post with long waits in-between. Eventually I was told that an E-mail would be sent to me which I never received. The next day tried again only to be cut off during the conversation. I continued to persist only to get a message that their office hours are from 8am to 5pm and then cut off. This was at 2pm on a Wed. I see that MTN does not bother to reply to complaints but still a warning to other consumers. Rather spend a bit more and get descent professional service.

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