MTN POOR SERVICE

I recently had a terrible ordeal with MTN, I had a month-month wifi contract and when I moved from the North West to the Western Cape and tried to cancel my contract. The MTN store said they couldn't assist me, as I took the contract out in the NW, stating I should travel back to the NW and do the cancellation there. Spent 2 hours in the store arguing after which I finally got hold of the MTN Potchefstroom store, they said the MTN in Stellenbosch has to assist, have to hand in the device, and then phone the cancellation department to cancel the contract. However, after three days of trying to reach the cancellations department, they told me 'sorry sir, the store has to cancel it, we don't do month-month contracts'.

MTN SA really not doing what they should be doing.

Please fix this - email or contact me ASAP