1 reviews | Active since Aug 2017
Mtn poor service
<p>My husband had a sony experia and the camera lens guve problems. We give it in at three rivers for repairs. After 3 weeks the phone was returned. They change the whole camera not th lens. They aend it back again. It is almost 3 weeks again. He called today. They rep**** that they are still waiting for parts they will call head office again on monday. This is totally unacceptable he needs his phone.</p>
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the relevant department as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,
Good day,
Thank you for your post.
We apologize for the inconveniences that you have experienced. We completely understand the frustration it causes.
We would like to advise that this matter is receiving priority attention. We have referred the matter to the relevant department as urgent therefore we anticipate a resolution of the issue within the shortest period possible.
Kind Regards,
Kabelo Brett Mosimanyane
Complaints Analyst
Best regards,