MTN poor service

I've been to 3 different MTN stores looking for a device which they did not have in stock. I then asked at the 3rd store if there was no way they could check on the system which stores would have stock so they I would not need to drive around to each and every store, only for them to have nothing. They told me that they can't do that and I must wait until after the weekend to check again if stock will arrive. I then waited until after the weekend, but instead of driving around to all these stores again I decided to just call to find out, and not one of any of these stores EVER answered the phone. I've been calling for two days now. And not once has any of these stores answered the phone. This is seriously frustrating because this causes a major inconvenience and nobody is of any help. Which makes it more difficult is that the deal is not available online either so I have no choice but to go to a store. From a service point of view I feel it is absolutely pathetic.