RC
Ryano C
1 reviews | Active since Mar 2019
18 Mar 2019, 12:54
MTN - Poor Service
I cannot dial out of my cell phone and there is no way to contact MTN. Their website is just as useless. Their dropped call rate is exorbitant and their network coverage in Brackendowns is terrible. I have addressed this several times with no favourable response.
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MTN South Africa's replyOfficial
19 Mar 2019, 13:51Good day Ryano
Thank you for your email. We do apologize for the breakdown in service.
Please be advised that due to Eskom Planned Load Shedding a number of MTN Towers are currently experiencing interruptions in service. Network Services will be available intermittently until power has been restored in affected areas.
As per our telephone conversation, you advised that all is working fine now.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your email. We do apologize for the breakdown in service.
Please be advised that due to Eskom Planned Load Shedding a number of MTN Towers are currently experiencing interruptions in service. Network Services will be available intermittently until power has been restored in affected areas.
As per our telephone conversation, you advised that all is working fine now.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,
MTN South Africa's reply19 Mar 2019, 13:51
Official
Good day Ryano
Thank you for your email. We do apologize for the breakdown in service.
Please be advised that due to Eskom Planned Load Shedding a number of MTN Towers are currently experiencing interruptions in service. Network Services will be available intermittently until power has been restored in affected areas.
As per our telephone conversation, you advised that all is working fine now.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Thank you for your email. We do apologize for the breakdown in service.
Please be advised that due to Eskom Planned Load Shedding a number of MTN Towers are currently experiencing interruptions in service. Network Services will be available intermittently until power has been restored in affected areas.
As per our telephone conversation, you advised that all is working fine now.
Warm RegardsZenetta Portia ViljoenComplaints Management team
Best regards,