oW
olga W
1 reviews | Active since Feb 2013
16 Jan 2019, 12:02
mtn - poor service
upgrade issues and do not come back
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Replies (1)
MTN South Africa's replyOfficial
17 Jan 2019, 05:41Good day Olga,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that there is a much easier way to process an upgrade. Kindly contact MTN Direct on ***, free from your MTN line. Once approved, Your device will be delivered directly to you,.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that there is a much easier way to process an upgrade. Kindly contact MTN Direct on ***, free from your MTN line. Once approved, Your device will be delivered directly to you,.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply17 Jan 2019, 05:41
Official
Good day Olga,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that there is a much easier way to process an upgrade. Kindly contact MTN Direct on ***, free from your MTN line. Once approved, Your device will be delivered directly to you,.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Please note that there is a much easier way to process an upgrade. Kindly contact MTN Direct on ***, free from your MTN line. Once approved, Your device will be delivered directly to you,.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,