SM
Sham M
1 reviews | Active since Jan 2019
13 Jan 2019, 14:40
Mtn poor service
Requested an early upgrade and was informed that I have to pay in R1500 for the upgrade. I have since requested that my 4 phones o n contract be cancelled and my account be moved to Vodacom. I have been a loyal client for 16 years and now Mtn will not assist.
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MTN South Africa's replyOfficial
14 Jan 2019, 10:04 Good day Sharm Thank you for taking time to raise your concerns with MTN.
I will be in contact with you shortly to advise on the early upgrade fee.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
I will be in contact with you shortly to advise on the early upgrade fee.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
Best regards,
MTN South Africa's reply14 Jan 2019, 10:04
Official
Good day Sharm Thank you for taking time to raise your concerns with MTN.
I will be in contact with you shortly to advise on the early upgrade fee.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
I will be in contact with you shortly to advise on the early upgrade fee.
Rest assured it is not our intention to displease you. We look forward to improving on the service delivery to you. Warm regards Roanne Juggannadh Complaints Management team
Best regards,