1 reviews | Active since Jun 2015
Mtn poor service
<p>After 24 months my contract was over I requested for a contract to be closed but was told I have amount's to pay which I did but the contract was not closed. When I enquired I was told that the contract was upgraded and I told them I was not aware of any upgrade and requested the recording where I requested for an upgrade even though I had asked for the contract to be closed and they have since stopped responding to me and continue to send me billing on contract. I refuse to pay.The number is now blocked and I have messages and people calling me on that number. Mtn has very poor service I am disappointed in their service</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly provide us with the cell number in question or Id no for us to be in position to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly provide us with the cell number in question or Id no for us to be in position to investigate and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
warm regards
mike
REQ:***
Best regards,
The cellphone number is ********** 307 I wish this matter be resolved.
The cellphone number is ********** 307 I wish this matter be resolved.