kM
khathutshelo M
1 reviews | Active since May 2018
03 Jul 2018, 10:15
MTN Poor service
Am not happy with MTN poor service, i got a letter on the 28 May 2018 that the Account: A ********** is ********** after i waited from February 2018, and i was told to wait 21 working days for the credit to be removed from my name even today am still waiting no progress and this is affecting my credit record.
Helpful (0)
Replies (1)0
Replies (1)
MTN South Africa's replyOfficial
06 Jul 2018, 06:30Good day khathutshelo,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that you will need to contact our ***** department directly on *** for assistance. They will be able to assist you with your complaint.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply06 Jul 2018, 06:30
Official
Good day khathutshelo,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Please note that you will need to contact our ***** department directly on *** for assistance. They will be able to assist you with your complaint.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,