LP
Liechelle P

1 reviews | Active since Jan 2017

26 Jan 2017, 11:42

MTN poor service

<p>Good day.</p> <p>I need assistance with a contract with MTN please. Since i bought the phone, S6 edge in August 2016 it was send up and down back to repair centres x 5 (last date round about 14 Jan 2017). Everytime I get it back the phone were not fixed. Im paying every month for something that I dont have. Im loosing Minutes, Sms's and only can use the data. I tried to phone numurous times with no avail. In January 2017 I got hold of someone and now they dont want to assist in all the minutes that ive lost with every month paying for nothing. At this moment I dont even know were the phone is. My id nr is: ********** 095087 and cell phone nr: ********** . Kindly assist, Please. Thank you.</p>

0
Replies (2)
MTN South Africa
MTN South Africa's reply09 Feb 2017, 11:40
Official

Good day Liechelle

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Kindly provide us with your MTN contract cell number or account number so that we can access the account and attend to the matter. We are unable to retrieve any information using the number provided on your post.

Regards

Angela

REQ:***

Best regards,

LP
Liechelle P's update09 Feb 2017, 12:44
Reviewer Update

Good day.

The MTN contract cell nr is not working, but the nr is ********** .

Regards.