MTN poor service
<p>I have been waiting since 1100 hrs yesterday to have my new sim card activated. After 16 years with MTN I am still waiting . I rely totally on my cell phone for work therefore this has had major implications for me .</p> <p> </p> <p> </p>
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the SIM Swap that was done on 2016-12-17 failed because the SIM Swap verification was denied by the cellphone user. We have noted that the SIM Swap was then processed and successfully activated on 2016-12-18.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the SIM Swap that was done on 2016-12-17 failed because the SIM Swap verification was denied by the cellphone user. We have noted that the SIM Swap was then processed and successfully activated on 2016-12-18.
We sincerely hope that the above is in order and that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,