1 reviews | Active since Jul 2016

11 Aug 2016, 07:21

MTN=Poor service

<p>MTN advertises that you can upgrade your contract and receive all kinds of cellphones on the market. However, none of the four MTN stores I have gone to in the past two months have the handset that I want, even though they advertise it. They can also not tell you when they will be in stock or how long you will wait for a specific handset. I called MTN (808) today to get more clarity on this. The MTN employee on the line basically told me that nothing can be done, I must just wait indefinitely for a new handset. I will be looking arround to see what the competition offers.</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply15 Aug 2016, 10:28
Official

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

We have sent the request to MTN Direct to contact and assist you online to see if they can assist you.

Kind Regards,

Alice van der Merwe

REQ:***

Best regards,