SV
Shaun V

1 reviews | Active since Aug 2016

07 Aug 2016, 09:08

MTN poor service

<p>I had a contract with MTN which expired sometime last September.....i informed them that I am not renewing the contract....however up until now my account is still being debited by MTN and this is for phones I dont even have....i have email proof that I have send to Chad Alexander and Dayaan Du Plooy to assist me with this problem but my mails were ignored....please help</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply17 Aug 2016, 12:03
Official

Good Day Shaun Varie

Thank you for your post.

Please accept our apologies for the lapse in service and any inconvenience experienced.

As per our conversation earlier, I will await your email.

Rest assured, it is not our intention to displease you. We look forward to improving on the service delivery to you.

Kind Regards,

Zukiswa

REQ: **********

Best regards,