FT
Franco T
1 reviews | Active since Aug 2019
25 Aug 2019, 19:27
Mtn poor service
I went to a few mtn shops in gauteng to upgrade my cellphone contact to laptop deal. I was told in March they are waiting for the shipment to come in it's now almost September and the branches are saying they are still waiting for head office to send the goods to the different shops.
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MTN South Africa's replyOfficial
26 Aug 2019, 09:44Good day Franco
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Thank you for taking my call. As per our conversation, we have sent your details to our Telesales team to assist with the deal you are looking for. They will be in touch in the next two hours.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Thank you for taking my call. As per our conversation, we have sent your details to our Telesales team to assist with the deal you are looking for. They will be in touch in the next two hours.
Warm regards,Mazwi ZumaComplaints Analyst
MTN South Africa's reply26 Aug 2019, 09:44
Official
Good day Franco
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Thank you for taking my call. As per our conversation, we have sent your details to our Telesales team to assist with the deal you are looking for. They will be in touch in the next two hours.
Warm regards,Mazwi ZumaComplaints Analyst
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Thank you for taking my call. As per our conversation, we have sent your details to our Telesales team to assist with the deal you are looking for. They will be in touch in the next two hours.
Warm regards,Mazwi ZumaComplaints Analyst