LN
Lindie N
1 reviews | Active since Jul 2018
05 Jun 2025, 13:09
MTN POOR SERVICE
This absolutely ridiculous, Saturday, I went for a sim swop at MTN branch. to get assistance, they got me a new simcard, did the sim swap, told me 24 hours.... Monday I went back, no the sim swap is in process. Yesterday again, redid the sim swap with the staff in MTN Mooirivier Mall.
Still no simswap, today, I receive an sms on my old sim, Simswap cancelled.
Are your people not trained to assist customers correctly? or are your services just terrible? Should I go in a 4th TIME????
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Lindie N's updateReviewer Update
10 Jun 2025, 08:24Has the issue been resolved? NOOOOOOOO IT HAS NOT YET BEEN RESOLVED!!!!!!!
10 FREAAAAAAKINGGGGGG DAYS LATER!!!!!!!!!!!!
AND NOOOOOOOOOOOOOOOOO SERVICE, NOOOOOOOOOOO ASSTANCE!!!!!!!
NEVER MET OR WORKED WITH A COMPANY THAT CANNOT DO A BASIC THING!!!!!!! IT IS 2025, A SIMSWAP SHOULD NOT TAKE MORE THAN 10 DAYS!!!! MOORIVIER MALL MTN IS NOT HELPING AT ALLLLLLLLLLLLLL
10 FREAAAAAAKINGGGGGG DAYS LATER!!!!!!!!!!!!
AND NOOOOOOOOOOOOOOOOO SERVICE, NOOOOOOOOOOO ASSTANCE!!!!!!!
NEVER MET OR WORKED WITH A COMPANY THAT CANNOT DO A BASIC THING!!!!!!! IT IS 2025, A SIMSWAP SHOULD NOT TAKE MORE THAN 10 DAYS!!!! MOORIVIER MALL MTN IS NOT HELPING AT ALLLLLLLLLLLLLL
LN
Lindie N's update10 Jun 2025, 08:24
Reviewer Update
Has the issue been resolved? NOOOOOOOO IT HAS NOT YET BEEN RESOLVED!!!!!!!
10 FREAAAAAAKINGGGGGG DAYS LATER!!!!!!!!!!!!
AND NOOOOOOOOOOOOOOOOO SERVICE, NOOOOOOOOOOO ASSTANCE!!!!!!!
NEVER MET OR WORKED WITH A COMPANY THAT CANNOT DO A BASIC THING!!!!!!! IT IS 2025, A SIMSWAP SHOULD NOT TAKE MORE THAN 10 DAYS!!!! MOORIVIER MALL MTN IS NOT HELPING AT ALLLLLLLLLLLLLL
10 FREAAAAAAKINGGGGGG DAYS LATER!!!!!!!!!!!!
AND NOOOOOOOOOOOOOOOOO SERVICE, NOOOOOOOOOOO ASSTANCE!!!!!!!
NEVER MET OR WORKED WITH A COMPANY THAT CANNOT DO A BASIC THING!!!!!!! IT IS 2025, A SIMSWAP SHOULD NOT TAKE MORE THAN 10 DAYS!!!! MOORIVIER MALL MTN IS NOT HELPING AT ALLLLLLLLLLLLLL