MTN Poor Service

MTN is giving me very poor service. I was informed one thing at the store, now that it is time to claim, MTN insurance is telling me something different. It's been over two weeks and I still don't have a replacement handset. MTN store consultants should not advise on the insurance products if they don't have the full information. They were happy to deduct without verbal confirmation from me but now I must struggle to claim. Utterly disappointed.