MTN POOR SERVICE

My number was cancelled by MTN without any consent that was given by the owner of the number, a letter head was sent through from the CEO of the company wishing to cancel all the data sim contracts, MTN went and cancelled all the numbers that was on the Business name. The number that was cancelled i use on a regular basis and i lost all my minutes that was assigned to me on the 6th of the month, then when they re-activated my number which was part of the business they only gave me pro-rata minutes for the remainder of the month, i am yet to receive any feedback from them with regards to the issue that happened last month. I have tried contact the MTN support team and the person who assisted me and they are just not getting back to me with regards to the issue. Last month the debit order went off for the full amount and i did not have all my minutes on the account that i lost. I lost over 300-400 minutes last month once my number was migrated to a 'Prepaid'!

I want someone from MTN to give me a call IMMEDIATELY as this is perthitic service that MTN is providing myself and i also see this as THEFT as MTN has ****** my minutes i had!!!