MTN POOR SERVES

Mtn Quagga Centre gave me poor service after I upgrade and did not have the phone in stock, so they told me they will order it from the wearhouse and deliver it to my adress, after i did not get joy out of the poor service I received from DSV COURIERS I decided to contact the store so that they can contact the couriers and find out for me what the dekay is. The consultant told me he wil get back to me after.after a few hours I phoned MTN again and he told me he did not phone them he have customers to help in front of him. 2 weeks back he was eager to help me to upgrade and sesl the deal. Now the after service is really terrible . It is as if he just dont care and couldnt care less about my problem. I am really considering cancelling my contract in total.POOR POOR SERVICE