MTN POOR RETENTION DEPARTMENT WITH LIES .....

I wanted to cancel my contract with MTN because VODACOM gave me a better deal. So I phoned on 28 Sept 20 to cancel and then they put me through to the retention department where Jody offered me a better deal. After many phone calls I did receive my phone on 9 Oct but when I received my monthly minutes credits on 12 Nov 20 it was totally incorrect. I phoned customer services and lodge a complaint on 13 November 20 and told them to fix it or I will cancel. I have not hear anything. MTN'S SERVICE IS USELESS AND I AM GOING TO FIGHT TO CANCEL THIS CONTRACT.