tB
tebogo B
1 reviews | Active since Dec 2019
04 Dec 2019, 15:13
MTN poor practices
App**** for contract but was declined as they say I’m not meeting their criteria which the can’t explain. I have highest credit rating from Transunion, I earn more than enough. So the reason can’t be affordability or adverse credit record. No one at MTN can tell me why I was declined as required by legislation.
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Replies (2)0
Replies (2)
MTN South Africa's replyOfficial
13 Dec 2019, 09:22Good day tebogo B,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact MTN Direct on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact MTN Direct on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply13 Dec 2019, 09:22
Official
Good day tebogo B,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact MTN Direct on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused. Kindly contact MTN Direct on *** for assistance.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
tB
tebogo B's updateReviewer Update
06 Jan 2020, 09:58Useless. Referred to MTN direct who are the source of frustration in first place. Guess they have more-than enough subscribers to worry about potential new ones
tB
tebogo B's update06 Jan 2020, 09:58
Reviewer Update
Useless. Referred to MTN direct who are the source of frustration in first place. Guess they have more-than enough subscribers to worry about potential new ones