RB
Riaan B
1 reviews | Active since Jun 2018
09 Jul 2018, 16:25
MTN POOR POOR POOR
Went abroad, returned to day, MTN network refuses me to make calls, I can receive but not make them. I went to the MTN store, was told my number was reset and that it will be fine when I witch my phone on and off... still nothing. I am losing money with my business, MTN should be held liable for my losses.
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MTN South Africa's replyOfficial
10 Jul 2018, 07:04Good day Riaan,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that it takes up to 24 hours for the reactivation to go through. If you still having an issue making calls, kindly dial #330*0000#.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,
MTN South Africa's reply10 Jul 2018, 07:04
Official
Good day Riaan,
Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.
Kindly note that it takes up to 24 hours for the reactivation to go through. If you still having an issue making calls, kindly dial #330*0000#.
Kind regards,
Ishie.
Complaints Management Team.
Best regards,