MTN - Poor customer service and technical controls

Waterfall/Hillcrest/Kloof in Kwazulu-Natal.

Data coverage and data speed extremely poor for more than 2 weeks. No effort from MTN to resolve the problem.

When the call centre or coverage departments are contacted they are either working on the problem, or, there doesnt seem to be a problem, or, the problem was corrected but another problem occured...thus problem continues...

Poor poor service....with the expectation to work from home during the pandemic it should be up to service providers such as MTN to ensure data, data speed, and equipment and issues be sorted and maintained as best and quickly as possible...and also be able to give customers proper feedback on issues and timelines for repairs.