MTN Poor customer service!!!!!!

Hi

I have been a customer of mtn for almost 10yrs. I currently have 3 contracts with them.

With my latest data one that i took in April. It is supposed to be 6gig during the day and 6gig at night. Ever since the contract started, i have never received my 6gig for during the day, only 3gig i have been getting.

I have talked to 3 people now in the space of 2 weeks, i have been waiting for my data to be reinstated but they keep on saying they have escalated the matter. This have inconvenienced for the passed 3 months.

Yesterday i spoke to Selaelo Raphadu, who have not gotten back to me regarding the escalation. He told me i have to wait for invoice date and i told him i cant afford to wait for another month when i have already been inconvenienced for 3 months. He didn't not even respond to my email when i asked for reference number re the phone call.

I am so disappointed by this poor customer service. It's irritating that i am always the one who have to call to find out of the progress when they take my money every month