MTN Poor Customer Service.

Good day Team,

I have been facing this issue for more than 6 months and I have been in communication with you’ll and it has been going in circles. The issue is due to the fact that I do not receive my invoices delivered to my email monthly and also trying to use the MTN APP to send the invoices, I also do not receive it.

MTN customer support is honestly the worse customer service I have ever dealt with and communicating with you’ll through email and Facebook with being ignored for days, please see screenshot.

My contract is going to expire in 2 years and I won’t be upgrading with MTN due to the poor customer experience.

Regards, Yashlin