PV
Pieter V

1 reviews | Active since Jun 2016

13 Dec 2016, 11:37

MTN POOR COVERAGE

<p>I have been a customer with MTN for 20 + years, and believe me, when my contracts expire next year im migrating to another provider.We never have coverage in Vanderbijlpark CW4.I have reported this matter numerous times over the past 2 years and always get the same lame excuse - they attending to the matter,but it never gets resolved.I use 8G of data on my tablet a month due to internet problems with the coverage.When we make or receive calls, we get disconnected most of the times.This matter just never get attended to! !!!!!!</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply14 Dec 2016, 15:41
Official

Good day,

Thank you for taking the time to raise your concerns and affording us the opportunity to address the same. Kindly accept our sincere apologies for any inconvenience caused.

Kindly note that I have escalated your query through to network group for assistance. They will contact you as soon as possible.

Regards,

Ishie.

Best regards,