CD
Clint D
1 reviews | Active since Jun 2015
28 Jun 2015, 16:16
Mtn Poor after Service
14th may took the phone in to the Glen and was told it would be collected in a week well stil nothing has happened. <br> They can still wright up new contracts and the accounts department still works but back up service on a insured phone is on strike. Begin with MTN for years got five phones in the house hold for the family , thinking of going to another provider then they can take the five contracts and stick it. Very unhappy customer
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Replies (1)
MTN South Africa's replyOfficial
08 Jul 2015, 12:14Hello Clint 1103,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us as the matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us as the matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,
MTN South Africa's reply08 Jul 2015, 12:14
Official
Hello Clint 1103,
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us as the matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us as the matter is receiving priority attention. We anticipate a resolution of the issues within the shortest period possible, looking at all various alternatives.
We would like to assure you that we are actively working to improve our service levels.
Regards
Veronica
REQ:***
Best regards,