MTN Poor After sales service

MTN , your after sales service is nothing short of pathetic especially for 20+years of loyalty from me. My contract was renewed in October 2023 and my Samsung A54 came with a 24month warrantee... In September 2024the phone randomly threw a moisture error and refused to charge... Lucky enough I was on holiday close to a Samsung repair center who claimed the charging port was damaged and replaced. Early this month (December 2024) the phone exactly the same thing and was sent to Bolt Tech as advised by your branch. My phone was returned to me on the 20th December only to do the same thing on the 29th of December. your branches have no solutions for me and promise phone calls that never happen. I am now stuck without a phone or rather a defective device that you provided to me and yet still expected to pay the full amount every month without any sort of resolution from MTNs side. It does not make sense for me to keep this device if it will continue to fail me assumingly until the warrantee expires which is when I will be on my own.... please get in touch with me on *** so we can resolve the issue.